With the exception of the shoes on sale, all of ele’s shoes are made to order, I craft the shoes only upon request and these will be made especially and only for you so, unless I send a different size/color to the one you’ve ordered, I can’t accept return or refund made to order shoes. – Made to order goods / shoes / accessories /rebates/2fwomens2fflats&. I want you to be delighted with your new shoes, however, if for any reason, there is a problem with your purchase, please email me at the earliest opportunity so I can put things right.īecause of the nature of these goods, the following items can´t be returned/exchanged: If you wish to insure your shoes, please, specify it on “order note” at checking out or contact me to know the insurance rates. This has a delivery estimate of :Įxpress shipping prices varie depending to the destination, the easiest way to find out the exact cost of shipping is to simulate a purchase on our website.īoth shipping methods, standard or express, are not insured. Upgraded shipping can be DHL, UPS, TNT or Starpack Express, it depends where you live.Īll of these couriers offer registered service which includes tracking number and signature on delivery.
Standard shipping is via Correos Spain, a registered service which includes tracking number and signature on delivery.
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